Search for your School/Team/Event in the Search Bar with "Live Events" selected
Once the event goes live (typically 20-30 minutes before the start time), click the video player preview to purchase your ticket
// WHERE IS MY TICKET CODE
Once you buy your ticket, it will preview on your screen
You received two (2) emails: a receipt and a ticket code email that may be in your SPAM FOLDER
// WAYS VIEWERS CAN WATCH
Mobile device (phone or tablet) with a web browser (Chrome or Safari recommended)
Computer or a Computer with HDMI connection to TV (screen share or extension)
Fire Stick internet browser called Silk
Samsung Smart TVs work with their built-in browser
Not compatible with Apple TV, Roku, or when using AirPlay or Screencast from a device to a TV
Please note that you can only watch on one (1) device at a time. Your ticket code is transferrable to other devices, but will only allow one video player at a time.
// FAQ'S & BASIC TROUBLESHOOTING
I AM NOT ABLE TO BUY A TICKET FOR MY EVENT: Your event may not have started yet. Once a camera goes live (typically 20-30 minutes prior to the scheduled start time), a “Purchase Ticket” icon will appear over the video player.
GAME PAUSED MESSAGE: The team has paused their broadcast temporarily for pregame, intermission, halftime, etc. Once they restart their stream, your browser should auto-refresh. If you see a repeating video clip, please refresh your browser.
SCREEN FROZE, SPINNING CIRCLE, BLACK SCREEN: Refresh your browser to re-establish your connection.
REFRESHED, TAKES ME BACK TO BUY TICKET: At the top of the purchase window, click "REDEEM CODE" and enter your ticket code. Remember, the email may be in your spam folder.
TICKET CODE INVALID: Email Sport Scope Live Support at live@sportscope.com and we'll work on getting you a new code. If you want to purchase a second ticket to get back into the stream right away, we can refund your first ticket purchase.
NOTHING IS WORKING, HELP! Email Sport Scope Live Support at live@sportscope.com
